Fifth Third Bank & ATM in 1420 East 53rd Street

Customer Reviews about Fifth Third Bank & ATM:

• ★ ☆ ☆ ☆ ☆
  May 26, 2017, (I wish I could post with no stars) My spouse and I entered the branch. Very happy and giddy. We were seen by Shanel Tolbert, whom in the past has had a very poor attitude and suspect customer service. My spouse and I were depositing 10 checks in 5 different accounts. Since we'd had issues with major deposit errors in the past with this particular branch and the downtown Clark street branch, I said to my spouse in a very soft way "Let's deposit checks for one account at a time so we won't have any mistakes" Immediately Shanel looked up and said with a horrible attitude "I don't make mistakes" with a smile, because I was never speaking directly to her, I said, the mistake happened here. She continued to speak with negativity and poor tone and replied, "Well it wasn't me" I replied with laughter "It really doesn't matter who it was it was a fifth third issue so I just want to be sure because it's a holiday weekend" She proceeded to toss my receipts and when I asked for balances on all accounts, she only gave me 4. So I asked again for my 5th balance, and she looked over me to my husband and said "do you want a balance" I said "these are our accounts, did you hear what I asked, is there a problem" She threw the receipt, refused to complete the transaction and when a nice, well mannered teller tried to complete the transaction she told him not to touch her drawer. I spoke to the manager Jeff, sent an email to the regional manager as well as the corporate offices. I feel that she doesn't need to represent fifth third bank as a brand. As a former teller myself, customer service is non negotiable. Her attitude was inappropriate and highly unprofessional.
  By Crown Prince Productions, August 21, 2017
• ★ ★ ★ ★ ☆
  very good branch.
  By Michael Gong, May 26, 2017
• ★ ★ ★ ★ ★
  Excellent bank, really respectful, even when i didnt have a dime in the bank they treated me like royalty.
  By T Seaton, February 17, 2017
• ★ ☆ ☆ ☆ ☆
  Shanel attitude was not so good.
  By Sandra Kolalou, December 30, 2016
• ★ ☆ ☆ ☆ ☆
  DO NOT GO HERE: THEY WILL GIVE YOU A $140 PARKING TICKET Parked in the parking lot to buy Subway and went across the street to the currency exchange. When I came back (after less than 5 min) from the currency exchange a private company called Innovative Parking Solutions LLC had placed a boot on my car and told me to pay $140 to have it released. I believe the companies in this parking lot and Innovative Parking Solutions are in a profit sharing scheme to swindle consumers out of a decent chunck of change. Otherwise, why not have parking meters/pay to park like most other private parking lots? I can't believe the City of Chicago permits this kind of private parking company to boot peoples' private property (their cars)!
  By Kevin Rogacki, October 02, 2016

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About Fifth Third Bank & ATM in Chicago