Chicago North Illinois Secretary of State Facility in 5401 North Elston Avenue

Customer Reviews about Chicago North Illinois Secretary of State Facility:

• ★ ★ ★ ★ ★
  I just wanted to say that I have had to come here a dew times over the past few weeks. Every time was quick, easy, and enjoyable. Ive never been to a dmv where all thw people are so nice and willing to help. Great job everyone!
  By Ryan Reigh, April 02, 2017
• ★ ★ ★ ★ ☆
  I went to this facility to renew my driver's licence. Here is some information I gathered that may help others in planning for this visit: 1- There is NO parallel parking test. 2- The test consists of driving with the examiner on the streets near the SOS facility. My examiner was a very nice,friendly lady named K(C?)rystal. Her instructions were very clear. She basically asked me to make right,left turns on the streets. We returned to the facility in about 10 minutes. Then on the facility test ground she asked me to pull into an alley like dead-end and had me back to the street. Very easy driving and after parking told me I had passed. Being a senior helped. After getting a ticket from the greeter I noticed that there were probably 200 people waiting for their ticket number to be be displayed to go to the counter number shown next to the ticket number and finish the paperwork/vision test. I thought it would take a few hours to be called. My ticket number was D449 but there were no numbers displayed starting with D for the next 10 minutes or so. And then suddenly my number appeared on the display for counter 15 which is the vision test. This took about 7-8 minutes consisting of trying to read letters of various sizes. I could not read the ones on line 5 very well but the tester switched me to line 5 where I did not have any problems. Then he asked me if I see any blinking lights and I did not. I thought there must be something wrong with the test since I had had my yearly eye-exam 2 weeks prior. When he told me to take my glasses off and try again, I did see blinking lights on the very side of my eyes and I passed. May be the test should have been explained better. Next I went to the cashier and paid the $5 fee and was told to take my car and drive to the road test area. There were 3 lanes where the vehicles lined up on the two outer lanes(About 20 cars in each lane). The center lane was empty. Soon after, an officer came, checked my paperwork and insurance card. Asked me to step on the brake pedal, horn and activate the right/ left turn signals. Next he told me to move on the center lane till the very and wait for the examiner. Nice to be a senior citizen sometimes! I was done in about 45 minutes after I arrived at the facility. Overall it was a nice experience. Some of the people I interfaced with were friendly, some so-so, but Kristal the examiner was the best!
  By Gurkan Gokce, November 08, 2016

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